Do you suffer from an Android phone problem? Find out how the tech woes IT gods fix your Android phone problem.
Android Phone Problem?
A certain version of the iPhone lost signal strength and dropped calls when users held the phone by the bottom. Apple designed that model to use the stainless frame as an antenna. This problem was widely reported, and was derisively referred to as the death grip. In response to complaints from customers, Steve Jobs famously said, “Just avoid holding it that way.” I suppose for some, having a phone with the death grip was a badge of honor.
What follows is a transcript
of a telephone conversation between a person with an Android phone not afflicted by the death grip (who considered this lack of defect an Android phone problem!) and an unhelpful tech support person. As is my policy, I have changed the names to protect the guilty, and any resemblance to a real life situation is coincidental. Or is it? Maybe a little bit of both. I hope you enjoy my subtle attempt at geek humor, and welcome you to express your opinions and share your frustrating experiences in the comments below. If you enjoyed this post, please feel free to share it with others. Thank you for stopping by. Craig Herberg
Unhelpful tech support guy: Technical support. How may we humiliate you?
Unsuspecting tech woes victim: I got my new Android phone and I have a problem. Can you help?
Unhelpful tech support guy: Sure. What seems to be the problem?
Unsuspecting tech woes victim: I can’t figure out how to do the death grip like my cool friends with iPhones.
Unhelpful tech support guy: You have a defective phone. Take it back to the store and have them replace it.
Unsuspecting tech woes victim: Thank you so much. You make it so easy.
Unhelpful tech support guy: Thank you for the kind words and for calling technical support, where a stupid answer is only a phone call away.