Can you find your iPhone 7 headphone jack? Watch our tech woes IT gods uncover the iPhone 7 headphone jack.
No iPhone 7 Headphone Jack?
You just paid $749 for a new phone with no headphone jack. If you are not happy, you are not alone. Of course, you could use an adapter with your sleek new phone. Apple would prefer that you pay them another $150 or $200 for a wireless set. Wireless buds do look a little sleeker, but they are much more likely to get lost. So, you just may think that Apple played you.
Following is a transcript
of a customer with new iPhone 7 and a mischievous tech support person. As is my policy, I have changed the names to protect the guilty. Any resemblance to real life situations is purely coincidental. Or is it? Maybe a little bit of both. I hope you enjoy my subtle attempt at geek humor, and welcome you to express your opinions and share your frustrating experiences in the comments below. If you enjoyed this post, please feel free to share it with others. Thank you for stopping by. Craig Herberg
Unhelpful tech support guy: Technical support. How may we humiliate you?
Unsuspecting tech woes victim: I just got iPhone 7, and it is missing a headphone jack.
Unhelpful tech support guy: It is not missing — just hiding. I can show you how to unhide it.
Unsuspecting tech woes victim: I’m listening.
Unhelpful tech support guy: Turn over your phone, and look in the upper left corner. Do you see two holes?
Unsuspecting tech woes victim: Yes, I do.
Unhelpful tech support guy: Good. The one on the left is your headphone jack.
Unsuspecting tech woes victim: But my headphone plug won’t fit in it.
Unhelpful tech support guy: You need to drill it out with a three sixteenths inch drill bit.
Unsuspecting tech woes victim: Thank you so much. You make it so easy.
Unhelpful tech support guy: Thank you for the kind words and for calling technical support, where a stupid answer is only a phone call away.