Do you suffer from Domain Woes? If you need help renewing your business web site registration, our IT Tech Woes pros will cure Domain Woes.
If you have a web site, you probably know how painfully frustrating it can be to deal with a web host or domain registrar. If not, you should consider yourself among the lucky few! Trying to renew your hosting plan or registration is a lot harder than it should be. In fact, it’s a lot like dealing with your cable company. They are always glad to sell you something you don’t need, but not too willing to help resolve a simple problem.
Following is a transcript
of a telephone conversation between someone who simply wants to renew his business web site domain registration and a not very helpful tech support staff member at his web hosting company. Please remember that the names have been changed to protect the guilty and any resemblance to a real life situation is coincidental. Or is it? Maybe a little bit of both. I hope you enjoy my not so subtle attempt at tech humor, and welcome you to express your opinions and share your frustrating experiences in the comments below. If you enjoyed this post, please feel free to share it with others. Thank you for stopping by. Craig Herberg
Unhelpful tech support guy: Technical support. How may we humiliate you?
Unsuspecting tech woes victim: I need to renew my business site domain registration. Can you help?
Unhelpful tech support guy: Of course. When does the registration expire?
Unsuspecting tech woes victim: In two weeks.
Unhelpful tech support guy: Excellent! Go to EBay and search for domains for sale.
Unsuspecting tech woes victim: EBay? You put my domain on EBay?
Unhelpful tech support guy: Of course. Our renewal process is impossible, so we put customer domains on EBay, for their convenience.
Unsuspecting tech woes victim: You make it so easy. Thank you so much.
Unhelpful tech support guy: Any time. Thank you for calling technical support, where a stupid answer is only a phone call away.