Thinking about upgrading to Windows 7? Get expert advice from our IT hero Tech Woes gurus about a Windows 7 Upgrade.
Windows 7 Upgrade
If you have a computer, you probably know how painfully difficult it can be to upgrade to a new operating system. Most of the time, it is a better idea to stick with what you have, until you are ready to buy a new computer. Of course, if you have the technical know-how or know somebody who does, your decision may be different. In too many cases, catastrophic data loss and tech woes result. I have lost track of the number of times people call me after getting a free upgrade by the helpful people at the computer store. They usually want to know, “Where’s my stuff?”
What follows is a transcript
of a telephone conversation between someone who is interested in upgrading his computer operating system to Windows 7 and a Tech Woes creator. Please remember that the names have been changed to protect the guilty and any resemblance to a real life situation is coincidental. Or is it? Maybe a little bit of both. I hope you enjoy my not so subtle attempt at geek humor, and welcome you to express your opinions and share your frustrating experiences in the comments below. If you enjoyed this post, please feel free to share it with others. Thank you for stopping by. Craig Herberg
Unhelpful tech support guy: Technical support. How may we humiliate you?
Unsuspecting tech woes victim: I want to upgrade my computer to Windows 7. Can you help?
Unhelpful tech support guy: Of course. Do you have a backup of your important documents?
Unsuspecting tech woes victim: No.
Unhelpful tech support guy: Excellent! First, format your hard drive.
Unsuspecting tech woes victim: What about my documents?
Unhelpful tech support guy: Windows 7 has your documents already built in.
Unsuspecting tech woes victim: Are you sure?
Unhelpful tech support guy: I’m technical support. Are you questioning me?
Unsuspecting tech woes victim: I’m sorry. Please continue.
Unhelpful tech support guy: Put in the Windows 7 installation DVD and let her rip.
Unsuspecting tech woes victim: Do I need to write down my passwords, collect my software CD’s or download any drivers before I begin?
Unhelpful tech support guy: Nope. Windows 7 has everything it needs built in.
Unsuspecting tech woes victim: Thank you so much. You make it so easy.
Unhelpful tech support guy: Thank you for the kind words and for calling technical support, where a stupid answer is only a phone call away.