Forgotten passwords can be a real pain. Learn how tech support’s Tech Woes Guru takes the lead on dealing with Forgotten Passwords.
can be a real pain, especially if you have a lot of them to remember, and change them frequently. Unfortunately, people in high security positions are not allowed to use password managers. For many other people, password vaults, like LastPass, RoboForm, or Norton Identity Safe, fill the bill. Some write them on scraps of paper or put in paper files, and others just call tech support.
Following is a transcript
of a person who forgot his password and a terribly unhelpful tech support person. To make matters worse, the foil maintains the nuclear reactors. As is my policy, I have changed the names to protect the guilty. Any resemblance to real life situations is purely coincidental. Or is it? Maybe a little bit of both. I hope you enjoy my subtle attempt at geek humor, and welcome you to express your opinions and share your frustrating experiences in the comments below. If you enjoyed this post, please feel free to share it with others. Thank you for stopping by. Craig Herberg
Unhelpful tech support guy: Technical support. How may we humiliate you?
Unsuspecting tech woes victim: I forgot my user name and password.
Unhelpful tech support guy: For what system?
Unsuspecting tech woes victim: For the computer system, you idiot!
Unhelpful tech support guy: Of course. What do you need to do on the computer system?
Unsuspecting tech woes victim: I need to maintain our nuclear reactors.
Unhelpful tech support guy: Ok. The username and password are both blank. Just click on OK to log in.
Unsuspecting tech woes victim: Do you mean to tell me that anybody can get in to our nuclear reactors?
Unhelpful tech support guy: Well, yeah, but who would want to? It’s not like we have mp3s to download.
Unsuspecting tech woes victim: Do you realize that your laziness is putting our entire country at risk?
Unhelpful tech support guy: What ever. Bitch, bitch, bitch. That’s all these people ever do.