Do iPhone Woes get you down? Listen and learn as our Tech Woes iPhone guru cures the iPhone Woes.
That is what you get when your shiny new iPhone doesn’t do what it is supposed to do. Almost everybody knows that the iPhone is a beautiful device that does what is does quite nicely. Of course, even the mighty iPhone acts up from time to time. Sometimes software bugs make photos disappear. Other times, bad advice makes important information disappear. I have a client who called me after he went to the Apple store. His contacts and calendar went missing. As it turns out, the genius at the genius bar decided to disable his Google account. You guessed it: his contacts and calendar lived in his Google account. After shaking my head in disbelief, I quickly fixed the problem.
Following is a transcript
of a person with an iPhone problem and a clueless tech support person. As is my policy, I have changed the names to protect the guilty. Any resemblance to real life situations is purely coincidental. Or is it? Maybe a little bit of both. I hope you enjoy my goofy attempt at geek humor. I welcome you to express your opinions and share your frustrating experiences in the comments below. If you enjoyed this post, please feel free to share it with others. Thank you for stopping by. Craig Herberg
Unhelpful tech support guy: Technical support. How may we humiliate you?
Unsuspecting tech woes victim: I just bought a new I phone. Can you help me with it?
Unhelpful tech support guy: Of course. What seems to be the problem?
Unsuspecting tech woes victim: Whenever I get a call, I can’t hear the other person talk.
Unhelpful tech support guy: Are you holding it up to your eye?
Unsuspecting tech woes victim: My eye?
Unhelpful tech support guy: Of course. Why do you think they call it an eye phone?
Unsuspecting tech woes victim: I had no idea. Thank you so much.
Unhelpful tech support guy: Any time. Thank you for calling technical support, where a stupid answer is only a phone call away.