Did you just order the iPhone 4? Listen and learn as our Tech Woes iPhone privacy expert addresses your iPhone privacy concerns.
For those of you who did not get the memo, hackers published over 114,000 personal email addresses of iPad owners. They were able to do this by exploiting a security hole in AT&T’s iPad activation web site. According to an article published in the New York Times, victims of this massive security breach included military personnel, business executives and public figures.
What follows is a transcript of a telephone conversation between a person who preordered the new iPhone and a clueless tech support person. The new owner has some iPhone privacy concerns. As is my policy, I have changed the names to protect the guilty. However, any resemblance to a real life situation is coincidental. Or is it? Maybe a little bit of both. I hope you enjoy my subtle attempt at geek humor, and welcome you to express your opinions and share your frustrating experiences in the comments below. If you enjoyed this post, please feel free to share it with others. Thank you for stopping by. Craig Herberg
Unhelpful tech support guy: Technical support. How may we humiliate you?
Unsuspecting tech woes victim: I just ordered a new iPhone and I have a question. Can you help?
Unhelpful tech support guy: You lucky duck! That is as jake as New Kids on the Block!
Unsuspecting tech woes victim: Yes, I know it’s bodacious! Since you advertised the email addresses of your cool iPad customers, I was wondering if you would do something similar for your cool iPhone customers.
Unhelpful tech support guy: Trust me, we have something magical planned for you, as well.
Unsuspecting tech woes victim: Thank you so much. You make it so easy.
Unhelpful tech support guy: Thank you for the kind words and for calling technical support, where a stupid answer is only a phone call away.