Are you having problems with your Apple iPad? Find out how the Tech Woes pros deal with iPad web woes.
iPad Web Woes
Connecting to the internet is one the major issues that cause tech woes for computer, tablet, and smart phone owners around the world. Even connecting wired devices (think desktop computers) can be a challenge at times. Wireless devices like the iPad can be even more challenging to connect. When you can’t make it connect, you look to tech support. In some exceedingly rare cases, tech support just wants to get you off the phone, so they can go back to playing Counter-Strike or Madden.
What follows is a transcript
of a telephone conversation between a frustrated iPad owner who wants to connect to the internet and an unhelpful tech support person. As always, the names have been changed to protect the guilty and any resemblance to a real life situation is coincidental. Or is it? Maybe a little bit of both. I hope you enjoy my very subtle attempt at geek humor, and welcome you to express your opinions and share your frustrating experiences in the comments below. If you enjoyed this post, please feel free to share it with others. Thank you for stopping by. Craig Herberg
Unhelpful tech support guy: Technical support. How may we humiliate you?
Unsuspecting tech woes victim: My brand new, totally awesome Apple iPad won’t work with any of my favorite web sites. Can you help?
Unhelpful tech support guy: You have an iPad? How do you like it?
Unsuspecting tech woes victim: I love it. It’s totally tubular! Except it doesn’t work with any of my favorite web sites.
Unhelpful tech support guy: Oh that. We just got a memo from your favorite web sites. They are experiencing technical difficulty.
Unsuspecting tech woes victim: Thank goodness. I was afraid there was a problem with my iPad.
Unhelpful tech support guy: Heavens no. Your iPad rocks.
Unsuspecting tech woes victim: Thank you so much. You make it so easy.
Unhelpful tech support guy: Thank you for the kind words and for calling technical support, where a stupid answer is only a phone call away.